za9 — Personal Data Protection

za9 Privacy Policy

This policy explains how za9 stores and uses the personal data you provide on the platform, and what your rights are.

Last updated: 30 October 2026

Policy Introduction

1

General Introduction

za9 is a digital platform offering football, Casino, Slots, Poker and other games to players in Myanmar. We take the protection of your personal data seriously. This policy clearly sets out what data we collect, how we use it and under what circumstances it may be shared with third parties.

By using the za9 platform, you are considered to have agreed to act in accordance with the terms of this privacy policy. This policy may be updated from time to time, so we ask that you keep a valid email address on your account so we can notify you of any changes.

2

Types of Personal Data Collected

za9 may collect the following types of data—

  • Registration data — Your name, date of birth and contact details provided when opening an account.
  • Contact data — Your email address and information provided through Live Chat.
  • Financial data — Deposit and withdrawal records through KBZPay, Wave Money, AYA Pay and CB Pay (financial details are handled directly by the payment providers and are not stored at za9).
  • Gaming data — Records and behavioural information from your football, Slots, Casino and Poker activity.
  • Technical Data — IP address, browser type, device type, website activity logs (log data) and cookies.

All data collected is used solely to provide services, conduct security checks and fulfil legal obligations.

3

Data Collection Methods

za9 may collect data through the following methods—

  • Direct collection through account registration and account form submissions
  • Collection from technical cookies and session tokens generated while using the platform
  • Document information provided during the financial verification (KYC) process
  • Data collected through Live Chat and contact via [email protected]
4

Purposes of Data Use

za9 uses collected data for the following purposes—

  • To carry out account creation, verification and management processes
  • To provide football, Casino, Slots and Poker services
  • To review deposit and withdrawal records and process them promptly
  • To carry out fraud and anti-money laundering protections
  • To maintain and improve player security and responsible gaming controls
  • To communicate with players and send account-related notifications
  • To improve platform services
5

Data Sharing and Disclosure

za9 does not sell or improperly disclose your personal information. However, it may be shared in the following circumstances—

  • Service Providers — Payment providers such as KBZPay, Wave Money, AYA Pay and CB Pay that process financial transactions — this data will be used solely for delivering those services.
  • Technology Partners — Platform software and game service providers — that data is limited to the scope relevant to service delivery.
  • Legal Requirements — Disclosure may be required to fulfil lawful requests from legal authorities.
  • Security Protection — May be shared as needed when working with fraud detection services and anti-money laundering protection.

In every case where data is shared with third parties, they are bound by strict agreements that limit its use.

6

Cookies and Tracking Technologies

The za9 platform uses cookies (browser cookies) and similar technologies—

  • Essential cookies — Required to maintain login sessions and confirm platform accessibility; these cannot be disabled.
  • Functional cookies — Used to remember language and platform settings.
  • Analytics cookies — Used to analyse usage patterns and platform activity data (used only through mutually secure, non-personally identifiable methods).

Note that you can disable cookies in your browser settings, but some platform features may not work correctly as a result.

7

Data Security Measures

za9 has put in place a wide range of technical and operational security measures to protect your personal information—

  • SSL (TLS) encryption is applied for data transfers and storage
  • Firewalls and layered technical defences are in place to prevent unauthorised access
  • Only a limited number of staff have access to personal data, and they receive personal data protection training
  • Data protection measures are reviewed and updated on a regular basis

Please understand that no service provider can guarantee that internet data transfers are 100% secure. We continue to apply and maintain the highest security standards we can.

8

Data Retention Period

za9 retains data in accordance with the following conditions—

  • For the full duration the account remains active, and may be retained from the account closure date until the legally required retention period expires
  • Financial records are retained for the period required by anti-money laundering laws
  • Gaming data may be retained for responsible gaming protection and fraud prevention purposes
  • After the data retention period ends, data is securely deleted
9

Your Rights

You have the following rights regarding your personal information on the za9 platform—

  • Right to Access — You can request to view what data za9 holds about you at any time.
  • Right to Rectification — You can request that inaccurate or incomplete personal data be corrected.
  • Right to Erasure — You can request deletion of your data, except where retention is required by law or financial record-keeping obligations.
  • Right to Data Portability — You can request that data we hold about you be sent to you in a readable format.
  • Right to Object — You have the right to object to data uses that are not strictly necessary — such as those related to marketing.

To exercise any of these rights, please contact us at [email protected]. We will do our best to respond within a reasonable time from the date we receive your request.

10

Protection of Minors

The za9 platform is a service for users aged 21+ only, and we do not intentionally collect personal data from anyone under 21. If you believe we have received data belonging to a person under 21, please notify us at [email protected] — we will delete that data immediately.

11

International Data Transfers

To operate za9's services, data may be stored or processed on servers outside Myanmar. Please be aware that those countries may not have data protection laws equivalent to Myanmar's. However, za9 manages all data handling through agreements that include data protection safeguards.

12

Policy Changes

za9 may update this privacy policy from time to time. When changes are made —

  • The updated date on this page will be revised
  • For significant changes, a notification may be sent to the email address registered on your account
  • Continued use of the platform after any revision is considered acceptance of the updated policy

If you have questions about policy changes, you can contact us at [email protected].

13

Contact Us

If you have any questions, complaints, or requests regarding za9's privacy policy, you can reach us through the following channels —

  • Email — [email protected]
  • 24/7 Live Chat — Available in Myanmar language through the za9 platform

za9's support team is available 24 hours a day, 7 days a week to help you in Myanmar language.

Privacy Protection Quick Answers

za9 collects your personal data only for account registration, payment processing, security verification and responsible gambling protections. Your data is never sold to third parties for advertising purposes.

No. When you make deposits or withdrawals through KBZPay, Wave Money, AYA Pay or CB Pay, your financial information is handled directly by those payment providers. za9 does not store card numbers or any sensitive financial data.

Yes, you can. Send a data deletion request to [email protected]. Please note that certain data such as financial records may need to be retained for a limited period due to legal requirements.

Cookies are used to maintain your login session, remember your platform settings and analyse platform performance. You can adjust cookie settings in your browser, but disabling essential cookies may affect how the platform works.

All data transfers between za9's website and data servers are encrypted with SSL/TLS (HTTPS). This protects every login, payment and personal data transaction from interception.

We keep your data for as long as your account is active, and may retain it after account closure until legal requirements and financial record-keeping obligations are met. Once that period ends, your data is securely deleted.

You can email [email protected] or contact us directly in Myanmar language through the 24/7 Live Chat on the platform. We will do our best to respond to your enquiry as quickly as possible.